Shipping Your CD or DVD Order via Courier
If your CD manufacturing or DVD manufacturing order is being shipped to you via a courier or freight company, please ensure you you examine the boxes BEFORE you sign for them.
At Precision Disc, when we ship your CD or DVD order we inspect it before it leaves our building to make sure that:
- The items are packed properly.
- The order is packed in suitable boxes for its weight.
- The boxes are is closed securely.
- The boxes are free from damage before they leave our site.
Examine your shipment before you sign for it!
Have you ever taken the time to read a Bill Of Lading? Right next to where you sign your name there will be a declaration stating that the goods were “Received in good condition” or a statement very similar to that. When you sign the Bill Of Lading you are actually agreeing that the shipment you received was in good condition.
So then, what happens if you do sign for the shipment without examining it first and then realize some of your CDs or DVDs were damaged in transit? The answer is, that you may have a battle on your hands with the courier company because they are the ones who are responsible for your order while it is in their possession… and you signed the Bill Of Lading.
How can you avoid this situation?
Before you sign anything you should carefully inspect the outside of the boxes for any signs of damage. Examples of damage include gouges in the sides of the boxes, dented edges or corners, the appearance that the box may have broken open and been taped shut again, etc. It is also recommended that you open any suspicious boxes (or even ALL of the boxes) to examine some of the product inside. Better safe than sorry!
As noted in our Terms of Business, Precision Disc Manufacturing Corp. “is not responsible for loss, damage or delay of products after they have left our premises.” We’re a manufacturing company – not a courier company – so we have no control over the way the courier or freight company handles your CD duplication or DVD duplication order after it has left our facility.
Naturally, we want our clients to received their CD and DVD orders on-time and in good condition, so we don’t use just any couriers. If we experience complaints about a particular freight company we will not use them again but, as stated, that still doesn’t give us control over the shipment after it has left our building.
